Frequently Asked
Questions 
WHAT FORMS OF PAYMENT DOES MARMALADE ACCEPT?
Marmalade accepts cash, and with accompanying ID, the following forms of payment: Visa, MasterCard, American Express, Discover, Personal and Business Checks, and Travelers Checks. Additionally, Marmalade offers Gift Certificates.
WHAT IS MARMALADE'S RETURN POLICY?
No Refunds. Store credit or exchanges only within two weeks of date of purchase, with accompanying receipt.
Items should be examined thoroughly at the time of purchase. All sale items are final.
CAN MARMALADE PIECES BE PURCHASED OVER THE PHONE?
Yes, with a valid credit card.
DOES MARMALADE SHIP PIECES?
Yes, anywhere within the United States, with total shipping and handling to be determined at the time of purchase.
DOES MARMALADE HAVE GIFT CERTIFICATES?
Absolutely! Gift Certificates may be purchased for any denomination, and have no expiration dates. Please click here for more information about our Gift Certificates.
HOW LONG HAS MARMALADE BEEN IN BUSINESS?
Shirin Alikhani opened the Downtown, Evergreen location in 2003. Please click here to view store photos. Marmalade’s genuinely knowledgeable staff has helped Marmalade evolve into a local favorite, and staff knowledge extends to even the healing properties of each distinct stone - so don't be shy about asking for assistance!
DOES MARMALADE WARRANTY THEIR PIECES?
Yes, for two weeks from the date of purchase. Customers need to note that most of Marmalade’s jewelry pieces are costume or beaded works. As such, they need to be handled with genuine care. Additionally, as nearly all of Marmalade’s merchandise is openly laid out to be examined and tried on; all customers must examine pieces very carefully and thoroughly before purchase to be certain they are in pristine condition.
WHAT SEMI-PRECIOUS GEMS DOES MARMALADE CARRY?
Turquoise, coral, mother of pearl, amber, chalcedony, drusy, gaspeite, citrine, lapis, moonstone, amethyst, garnet, moonstone, pearl, rhodochrosite, rose quartz, peridot, agate, amber, blue topaz, fluorite, jade, lapis, malachite and countless others!
DOES MARMALADE GIFT WRAP THEIR PIECES?
Yes. Marmalade's standard gift wrap is natural-colored boxes with Marmalade full-color stickers and corresponding tissue paper.
DOES MARMALADE PERFORM JEWELRY REPAIRS?
Generally speaking, no. Please bear in mind that many of Marmalade’s jewelry pieces are purchased from all over the world, and so cannot be returned to the originating manufacturer without incurring a prohibitive expense.
WHO DOES THE BUYING FOR MARMALADE?
Owner, Shirin Alikhani scours the globe looking for unique, distinctive pieces. She has the uncanny ability to purchase a wide range of styles and designs that have mass appeal, whether the customer is a 12 year old girl spending her Marmalade Gift Certificate, or a woman looking to match a special dress she intends to wear to her 30-year high school reunion.
DOES MARMALADE EVER REVIEW NEW PIECES TO ADD TO THEIR COLLECTIONS?
Yes – however, potential new vendors need to keep in mind that Marmalade tries to keep all retail prices very reasonable – with most jewelry averaging in the $30 price range. Given the standard 100% markup, this means that average pieces are purchased at around $15.
DOES MARMALADE HAVE A MAILING LIST?
Yes, albeit email-based. Please click here to be added to our emailing list and receive Special Event and Sale notices. Note: We have a strict policy of keeping our customer email list strictly confidential.
DOES MARMALADE EVER HAVE SALES?
Marmalade always has several jewelry items, handbags and other accessories from the previous season on sale for 50% off. Owner Shirin believes that storewide “Sales” should not be an everyday occurrence, but rather genuine special occasions. This means that if Marmalade is having a Sale – it’s a genuine special event, and you best be there! Please click here to be added to Marmalade’s mailing list in order to be notified of Special Events and Sale notices. Note: We have a strict policy of keeping our customer mailing list confidential.
HOW OFTEN DOES MARMALADE'S INVENTORY CHANGE?
Every day. Marmalade has a very high turn-over, and new pieces, whether they be jewelry, barrettes, watches, hats, belts, purses, scarves, gloves, slippers, key chains are introduced every day. Without exaggeration, there is something new to see each and every day!
DOES MARMALADE HAVE A LAY-AWAY POLICY?
No, however, items may be held for 24 hours, unless special arrangements are made with owner, Shirin.
WHAT ELSE IS THERE TO DO IN EVERGREEN BEFORE OR AFTER SHOPPING AT MARMALADE?
Scenario #1: Before shopping at Marmalade, you may want to walk around beautiful Evergreen Lake. The walk is predominantly very flat, and is only 1.25 miles. After walking, you could cross the street and have a latte at Caffé di Lucca. This will keep you sharp and alert for power shopping.
Scenario #2: Sleep in, and sometime in the early afternoon, stop in at Creekside Cellars to have a chicken Panini sandwich, tiramisu and a glass of Creekside’s own 2003 Robusto. This will help get you in very happy form to do some fine, relaxed shopping.
Scenario #3 (this will take all afternoon!): While en route to Marmalade, stop off at Evergreen Crafters. This shop has a very wide range of products for the weekend visit: traditional Picnic and wine picnic baskets, candy, souvenir t-shirts, holiday gifts, art pieces, jewelry and more! This is also a great shop to find unique gifts. Then on to Marmalade! Afterward, go right next door to the StoneHeart Gallery. StoneHeart has a fabulous number of one-of-a-kind paintings, photos and sculptures. This gallery is truly a feast for the eyes. If additional galleries interest you, walk north on Main Street to Evergreen Gallery and the Wild Eye Gallery. If you have time left over, stop into SoHo Evergreen restaurant and bar for a Cosmopolitan and some fabulous appetizers.
WHERE'S A GOOD PLACE IN TOWN TO GRAB A BURGER?
Definitely Little Bear Saloon. This restaurant/bar is legendary! You can select one of any number of burger choices, or try one of their special buffalo burgers. They even make their own French fries and pizza from scratch. This is also one of the best locations for seeing local bands "up-close and personal." Just check their website for dates/times.
WHERE IS A GOOD PLACE TO STAY WHILE VISITING EVERGREEN?
Marmalade recommends Bears Inn, a local Bed & Breakfast.
CAN MARMALADE PIECES BE PURCHASED ONLINE?
Not just yet – but we’re working on this. Forward us your email by clicking here, and we’ll send you an email when we get our online store up and running!
WHAT IS THE SALES TAX IN EVERGREEN, COLORADO?
It is currently 4.6%.
HOW CAN I FORWARD COMMENTS TO MARMALADE'S OWNER?
Please click here to add customer comments, which are forwarded directly to owner, Shirin Alikhani. Please Note: We have a strict policy of keeping our customer email list strictly confidential.
WHO CREATED MARMALADE'S LOGO AND WEBSITE?
Sharon Lowery of LoweryDigital created both, and additionally created the illustrations, photos and text. Please click here to read about the logo design.
